Refund Policy

Last updated: June 29, 2026

At Ahnimal, we stand behind our products. If you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee.

60-Day Money-Back Guarantee

You may request a full refund within 60 days of the date of purchase, no questions asked. To initiate a return, simply email us at help@ahnimal.com with your order number. You do not need to return the product to receive your refund.

Refund Process

Once your refund request is received and approved, we will process your refund to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 14 days of delivery at help@ahnimal.com with a photo of the issue. We will send a replacement at no cost or issue a full refund, at your discretion.

Order Cancellations

Orders can be cancelled free of charge before they are shipped. Once an order has shipped, our standard refund policy applies.

Contact Us

For any questions about refunds, please contact us at help@ahnimal.com.